Next, define an Event Notice which will be used to send the information to users when requested. So first, make sure all user e-mail addresses have been entered on the User Info tab of the Define Users window. In order for a user to receive their login details by e-mail, Rumpus needs to be supplied with the e-mail address. Setup of the function takes a few minutes, but for the administrator, allowing users to lookup their own passwords can be a big timesaver. Rumpus also includes a feature which allows users to have their login information e-mailed automatically.
#Define rumpus password#
Once enabled, you can lookup passwords by accessing the user account and tapping on the magnifying glass icon next to the password field. The feature first needs to be enabled in Rumpus, by turning on the "Allow Mobile Users To View User Account Passwords" option on the Network Settings window, "Remote Admin -> Mobile App" tab. iPhone LookupĪdministrators can also lookup user passwords using the Rumpus iOS app, available in the App store.
A dialog box will open displaying the selected user account password. Open the Define Users window, select the user account in question, and press command-e, for "Expose password". Administrator LookupĪs the primary Rumpus server administrator, with access to the Rumpus control application, you can manually lookup user passwords. By following this procedure, there is no need to lookup user passwords, and if the forgotten password has been compromised (for example, if a post-it note with the password was lost) resetting the password avoids the possibility that it will be used to gain access to the system.
In environments where security is critical, the best practice to follow when a user forgets a password is to generate a new password, assign it to the account in Rumpus and communicate the new password to the user. Here are a few tips for what you as a Rumpus server administrator can do when it happens. Inevitably, end-users will forget passwords.